Refund Policy
Return and refund policy for SQZFILE.COM. Items may be returned within 15 days of purchase.
Thank you for shopping at SQZFILE.COM. This document governs all returns and exchanges. If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy.
Definitions
- "Products" means all products and services sold at sqzfile.com.
- "Customer" means end user customers that purchase directly from us.
- "Company" (referred to as "We", "Us", or "Our") refers to SQZFILE.COM.
- "Orders" refers to your requests to purchase a Product from us.
- "Website" refers to SQZFILE.COM, accessible at sqzfile.com.
- "You" refers to the individual using our Service.
Return & Refund Policy
We accept returns. You can return items purchased from us within 15 days of the original purchase date, provided that they meet the following conditions:
- Product must have the receipt or proof of purchase.
If 15 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Return Policy Exceptions
- Only regular priced items may be refunded. Sale items are non-refundable.
Return & Refund Process
Step 1 — Notify Us
Please notify us as soon as possible of your intention to return or exchange an item. Contact us by email: admin@sqzfile.com
We will contact you via email if we have any questions or concerns regarding your request.
Step 2 — Digital Products
For digital products and services, please proceed directly to Step 3. Physical shipping does not apply to digital purchases.
Step 3 — Inspection & Refund
Upon receipt of your return request, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Contact Us
To follow up on the status of your return or for any other questions, please contact us:
- By email: admin@sqzfile.com
- Via our Contact Form